We know that every gadget comes with flaws or plenty of errors. PlayStation 5 console is no exception here, and the users are experiencing many issues related to the PlayStation Network service error. Many PS5 users report getting all the outage or server error code that indicates ‘This service is currently under maintenance’. If you’re also one of the victims, check out this troubleshooting guide to quickly resolve the following error codes.
Regarding the outage or server error code, PS5 users encounter several errors, including NP-103105-0, NP-103107-2, NP-103109-4, NP-103111-7, and NP-103117-3 in most scenarios. Luckily, there’s a way to fix all of these errors that plenty of PlayStation 5 console users are experiencing. Though these are common error codes, not all users are affected. Now, let’s jump into the details below without wasting more time.
All PS5 Outage or Server Error Code: This service is currently under maintenance
As mentioned above, here we’ll go to share with you the details for NP-103105-0, NP-103107-2, NP-103109-4, NP-103111-7, and NP-103117-3 error codes, which are considered to be PlayStation Network errors. These errors can occur during installing or updating games from the PlayStation Store, online matchmaking in multiplayer mode, getting into the game online, or party chat.
1. Error Code NP-103105-0
This is one of the most common and widespread PlayStation Network-related errors that most of the unfortunate PS5 users are encountering in recent days. It means there is some server downtime or maintenance progress ongoing in the background.
| Description |
Solution |
| This service is currently under maintenance |
- Check the PSN (PlayStation Network) Status from its official website. If there is any maintenance happening, wait for a few hours before checking it again. If in case, the service is running well, try another method.
- Additionally, visit the third-party Down Detector PlayStation Service page to cross-check if there is an issue with the server in the background or not.
- Reset Network Connection Settings on PS5. Go to the PS home screen > Settings > Initialization > Restore Default Settings > Restore > Select ‘Yes’.
- You can also set up the Google DNS address on your console to check for the issue. Go to your PS5 Home screen > Settings > Network > Network Settings > Set Up Internet Connection > Go to the bottom and select Set Up Manually > Use Wifi or Use a LAN Cable depending on your preference > DNS > Change the Primary DNS to 8.8.8.8 and the Secondary DNS to 8.8.4.4 > Select Done and reboot the console.
- If none of these methods worked for you, try again later as the server may be getting overloaded due to the increased number of active users.
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2. Error Code NP-103107-2
This is another well-known PlayStation Network-related error that can be fixed easily at your end if there is no downtime or maintenance progress running at the server end.
| Description |
Solution |
| This service is currently under maintenance |
- First of all, you should cross-check the PSN (PlayStation Network) Status whether the problem is happening at the server end or not.
- Additionally, visit the third-party Down Detector PlayStation Service page to cross-check if there is an issue with the server in the background or not.
- Test the Internet Connection on the PS5. Go to Settings > Network > Test Internet Connection. You should also check the NAT Type info there.
- Power Cycle your Wi-Fi router or modem. Turn off the router or modem > Unplug the power cable > Wait for 5 minutes and turn it on.
- You can also retry later because sometimes the PSN service congestion can cause connectivity issues.
- You can also set up the Google DNS address on your console to check for the issue. Go to your PS5 Home screen > Settings > Network > Network Settings > Set Up Internet Connection > Go to the bottom and select Set Up Manually > Use Wifi or Use a LAN Cable depending on your preference > DNS > Change the Primary DNS to 8.8.8.8 and the Secondary DNS to 8.8.4.4 > Select Done and reboot the console.
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3. Error Code NP-103109-4
Just like the above error codes, this particular one is also related to the PlayStation Network Service outage or maintenance. So, if you’re experiencing this error, check what to do next.
| Description |
Solution |
| This service is currently under maintenance |
- Check for PSN Service Status to ensure if there is any technical issue ongoing or not.
- Additionally, visit the third-party Down Detector PlayStation Service page to cross-check if there is an issue with the server in the background or not.
- You can also reset the network connection settings on PS5. Go to the PS home screen > Settings > Initialization > Restore Default Settings > Restore > Select ‘Yes’.
- Power Cycle your Wi-Fi router or modem. Turn off the router or modem > Unplug the power cable > Wait for 5 minutes and turn it on.
- Wait for a while and try again later to avoid network congestions.
- You can also set up the Google DNS address on your console to check for the issue. Go to your PS5 Home screen > Settings > Network > Network Settings > Set Up Internet Connection > Go to the bottom and select Set Up Manually > Use Wifi or Use a LAN Cable depending on your preference > DNS > Change the Primary DNS to 8.8.8.8 and the Secondary DNS to 8.8.4.4 > Select Done and reboot the console.
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4. Error Code NP-103111-7
This particular is also related to the service maintenance issue from the PlayStation Network. Some of the unfortunate PS5 users may get this error while getting into the online multiplayer game or connecting to the PSN.
| Description |
Solution |
| This service is currently under maintenance |
- Go to the official PSN Service Status page to check whether there is an outage or maintenance running in the background or not.
- Additionally, visit the third-party Down Detector PlayStation Service page to cross-check if there is an issue with the server in the background or not.
- Second, you can reset the network connection settings via Settings > Initialization > Restore Default Settings > Restore > Select ‘Yes’.
- Power Cycle your Wi-Fi router or modem. Turn off the router or modem > Unplug the power cable > Wait for 5 minutes and turn it on.
- Try updating the router’s firmware from its online login page (if any).
- Keep your console’s firmware up-to-date. Go to Settings > System > System Software > System Software Update and Settings. Ensure to turn on ‘Download Update Files Automatically’ or ‘Install Update Files Automatically’.
- You can also set up the Google DNS address on your console to check for the issue. Go to your PS5 Home screen > Settings > Network > Network Settings > Set Up Internet Connection > Go to the bottom and select Set Up Manually > Use Wifi or Use a LAN Cable depending on your preference > DNS > Change the Primary DNS to 8.8.8.8 and the Secondary DNS to 8.8.4.4 > Select Done and reboot the console.
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5. Error Code NP-103117-3
Whenever your PS5 system can’t connect to the PlayStation Network Service online by using the internet connection, these types of networking error codes will appear, and NP-103117-3 is one of them. To fix this error code, you can follow some of the mentioned steps.
| Description |
Solution |
| This service is currently under maintenance |
- Power Cycle your Wi-Fi router or modem. Turn off the router or modem > Unplug the power cable > Wait for 5 minutes and turn it on.
- Reset the network connection settings via Settings > Initialization > Restore Default Settings > Restore > Select ‘Yes’.
- Try using a wired ethernet cable on your PS5 to check whether the error has been fixed or not.
- Check for PSN Service Status as well to make sure that no technical issue there.
- Additionally, visit the third-party Down Detector PlayStation Service page to cross-check if there is an issue with the server in the background or not.
- Test the Internet Connection by going to Settings > Network > Test Internet Connection & NAT Type too.
- You can also set up the Google DNS address on your console to check for the issue. Go to your PS5 Home screen > Settings > Network > Network Settings > Set Up Internet Connection > Go to the bottom and select Set Up Manually > Use Wifi or Use a LAN Cable depending on your preference > DNS > Change the Primary DNS to 8.8.8.8 and the Secondary DNS to 8.8.4.4 > Select Done and reboot the console.
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That’s it, guys. We hope you’ve found this article helpful. Feel free to ask in the comment below for additional queries.
