Netflix keeps crashing or won’t load properly on iPhone 11 series: How to fix?

The American Media service provider Netflix is a subscription-based platform that streams online movies, Tv shows, and more using the mobile app or smart TV or PC/Console, etc. Right now, it’s one of the most popular and widely used paid online video streaming services. However, Netflix keeps crashing or won’t load properly on iPhone 11 series devices due to some technical or software-related issues. If you’re an iPhone 11 series device user and facing similar kinds of issues, check how to fix it.

Here we’ve shared some of the common or possible reasons and their fixes in order to fix the Netflix app crashing or error issue on your iPhone 11 series. As it may be related to internet connectivity, Netflix app bug, system bug, device storage issue, subscription issue or else. Therefore, you should check out the internet connection and device storage at first on your device. If everything seems fine, follow the mentioned troubleshooting guide below.

Netflix keeps crashing or won't load properly on iPhone 11 series: How to fix?

How to fix Netflix crashing or won’t load properly on iPhone 11 series

You can also go to the Netflix website via a browser, log in to your account and check whether the platform is working fine or not. If working properly, then the issue may be with your Netflix app or your device system. Some times, the Netflix app users may get error like “There is a problem connecting to Netflix. Please try again later.” or something like that.

If you’re also seeing this type of error while using the Netflix app on your iPhone 11 series device, then you should try to reset the Netflix app first.

1. Reset Netflix App

  • Tap on the iPhone Settings > Scroll down and go to Netflix from the list.
  • Turn on the toggle of the Reset option.
  • Now, open the Netflix app from the home screen.
  • Then swipe up on the app to end the session.
  • Return to the Home screen and try to launch the Netflix app again.

If the Netflix app is still not working properly, you can proceed with the next steps below.

2. Force Close All Background Running Apps

  • From the home screen, swipe up from the bottom and hold to open the background running app cards.
  • Now, swipe up the app card to dismiss or close it forcefully.
  • Similarly, swipe up all the opened cards to force close all the background running apps.

Once done, you need to restart your iPhone 11 series to change the effects. In order to do this:

  • Press and hold the Volume Up + Side/Power button for a few seconds.
  • Slide to Power off bar will appear.
  • Drag the slider to turn off your handset.
  • Now, press and hold the Power/Side button for a few seconds and the Apple logo will appear.
  • Then release the side button and your device will reboot.

3. Update Netflix App to fix Netflix crashing on iPhone 11

  • Go to the App Store -> tap on the user profile icon (upper-right corner).
  • Head over to the Available Updates > Upcoming Automatic Updates.
  • You will see all the pending app updates.
  • Tap on the Update button next to the Netflix app.
  • Meanwhile, you should also update other apps as well.

4. Check iOS Update

  • Open the device Settings -> Tap on General.
  • Tap on Software Update -> It will start checking for new updates.
  • If a new firmware update is available, download and install it.
  • Once done, your device will reboot automatically.

5. Delete Netflix App and Install Again

  • Long-press the Netflix app icon and either the icon will start jiggling or the edit option will appear.
  • Tap on the close (x) icon on the upper-right corner of the app to delete it.
  • Tap on Delete confirmation again to uninstall the app.
  • Now, restart your device for once and check whether the Netflix app is working or not.

6. Reset Network Settings to fix Netflix crashing on iPhone 11

  • Head over to the Settings -> Tap on General -> Tap on Reset.
  • Tap on Reset Network Settings.
  • If asked, enter the passcode and tap on Reset network settings again to proceed.
  • Once done, reboot your handset.

7. Reset All Settings

  • Open the iPhone Settings -> Select General -> Select Reset.
  • Tap on Reset all settings.
  • If asked, enter the passcode and tap on Reset all settings again to confirm.
  • Reboot your device.

We assume that you’ve found this troubleshooting guide useful. Feel free to ask in the comments below for any queries.


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