Netflix Error Code U7361-1254-C00DB3B2: How to Fix it?

Netflix is one of the best online video streaming platforms that subscribers can stream online content right on the mobile, web, PC, console, and smart TV. However, some PC users may find it difficult to stream online content due to the Netflix Error Code U7361-1254-C00DB3B2. This particular issue seems to appear when users try to stream media from Netflix on their Windows 10. If you’ve also faced this kind of error ever, then check this troubleshooting guide in order to fix it.

This particular issue can happen due to multiple reasons like a buggy Windows update or an outdated Windows version or even due to the 4K resolution display. So, if you have a Full-HD or HD display resolution on your Laptop or Desktop then the chances would be very low in terms of the 4K display users.

Netflix Error Code U7361-1254-C00DB3B2: How to Fix it?

As mentioned, the buggy Windows update is causing this issue and there is nothing to do with Netflix. Now, without wasting any more time, let’s jump into the guide below.

Netflix Error Code U7361-1254-C00DB3B2: How to Fix it?
Image: Pixabay

1. Uninstall HEVCVideoExtension

Due to the update from Microsoft, the Windows update brings HEVCVideoExtension in order to compress videos that support Windows 10 but it breaks the framework and Netflix is unable to stream content mostly. This particular issue is happening to both the official Netflix app and the Microsoft Edge browser. So, you will need to simply uninstall this extension from your PC.

  • Click on Start > Go to Settings.
  • Select Apps > App & Features.
  • Search for HEVCVideoExtension > Click on it to select.
  • Next, click on Uninstall.
  • Reboot your PC and try running the Netflix again.

2. Reset HEVCVideoExtension

  • Click on Start > Go to Settings.
  • Select Apps > App & Features.
  • Search for HEVCVideoExtension > Click on it to select.
  • Select Advanced Options > Click on Reset.
  • If prompted, click on Reset again.
  • Now, wait for the task to complete and restart your computer.
  • You’re done.

That’s it, guys. We hope you’ve found this guide useful. For further queries, you can comment below.

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