
- Now reboot your PC.
- Open up Microsoft store and then search for Netflix.
- Install it from the Microsoft store.
Now check if the Netflix app is downloading and running fine. If not then try the next method.
Using a third-party utility to remove Netflix and then reinstall it:
With the previous method, sometimes users face an issue where they can’t uninstall the App. No matter how much they try to do so using Settings, the system just won’t allow the user to remove the application. In such a scenario, you can take the help of a third-party utility that will do the job for you.
- Download the utility from here.
- It will be a zip file. Extract that zip file, and you see two files, one for a 64-bit version of Windows 10 and one for a 32-bit version. Depending on your particular version, open any one of them. If you are not sure which system you are currently using, then just right click on the My Computer and click on Properties. You will see whether it’s a 32-bit or 64-bit Windows 10.
- Click on the button that reads “Get Store Apps”. It will display all the apps on your system.
- Then select Netflix from the list and then click on the “Remove Selected Apps” button. This will remove Netflix from your Windows 10 PC.
- Now reboot your PC.
- Open up Microsoft store and then search for Netflix.
- Install it from the Microsoft store.
Check and see if the reinstallation worked for you or not. Suppose it didn’t then just try the next fix.
Turning off the Antivirus:
Sometimes Antivirus and firewalls can be the cause of an App not working appropriately. Some antivirus might detect Netflix trying to connect to its server as a threat and stop it working altogether. The chances of this happening are pretty low, though as most new Antiviruses do not have this issue. However, if you are an older version of an Antivirus, then you can try turning off the real-time protection on your Antivirus and see if that solves your issue with the Netflix application.
Reset the PC:
If there was a time when the Netflix App was working fine, but now suddenly it’s not working anymore, then a system restore is something that you can try. This will reinstall Windows but also keep your files and folders just the way that they are.
- Press and hold Windows + I key to open up settings.
- Then click on Update & Security.
- Click on the Recovery tab on the left side of the window.
- Under the section, Reset this PC, you will see the button “Get Started”. Click on it.

- Go ahead with the instructions that show up on the screen and reinstall Windows all over again.
If even a system reset did not work out for you, or the App did not ever work on your PC even in the past, then just try the next fix.
SFC and DISM:
If none of the methods mentioned above, worked out for you, then the issue lies with your system. In that scenario, you can try running System File Checker and Deployment Image Servicing and Management. Both of these can be run using the command prompt found on any Windows system.
- Search for cmd in the Windows search bar.
- Then right-click on the search results that show Command Prompt and then click on the option “Run as an administrator.”
- Enter the command “sfc /scannow” in the command prompt window without the quotes and press the Enter button.
- After that enter this command “DISM /online /Cleanup-Image / ScanHealth” without the quotes for DISM. Press Enter.
- The finally enter “DISM /Online /Cleanup-Image /RestoreHealth” without the quotes and press Enter.
- Wait till the process is done and then reboot your PC.
Check if Netflix is now downloading and working fine or not. If even this fails for you, then try the final fix mentioned below.
Reset Windows Update services and then update Windows 10:
Microsoft’s store issues sometimes can be too hard to fix. It might be a system corruption issue, distribution folder issue, or maybe the services from Microsoft are blocked or down. The distribution folder is where installation files are stored temporarily before installing them directly from the Microsoft Store. Well, in this case, you will have to perform a Windows Update reset. Many users have reported that a reset on Windows Update followed by a Windows 10 build update, worked out issues with many apps on Windows 10. It is not just the Netflix App, but you can try this with any other app that is giving you trouble too.
- Download the script file from here.
- Just extract the .zip file and run the “ResetWUEng.cmd” as an administrator.
- Now after that, just press and hold Windows + I key to open Settings.
- Click on the Update & Security option and then click on Check for updates.
- Update your Windows 10 if you see any new update showing up.
- The App should work fine after the update.
If for some reason you are unable to find any updates of Windows 10, then you can try installing the Windows 10 update assistant. Some users have reported that they failed to detect any new Windows 10 update using the Settings on Windows 10. But Windows 10 update assistant did the job for them. Download and install the Windows 10 update assistant from this link and then try updating your Windows though it.
Conclusion:
So there are several fixes that you can try when the Netflix app is not downloading on your Windows 10 system. As you can see, the reason behind any app not downloading can be many. Since you don’t know what is the issue with your particular system, it would be better to try one fix after the other from the guide mentioned above and see which one works out for you. Now, if you have any queries with this guide, then comment down below. Also, be sure to check out our other articles on iPhone tips and tricks, Android tips and tricks, PC tips and tricks, and much more for more useful information.